RemoteLender and Hosted PowerLender Systems

Please send an upgrade request email to powerlendersupport@powerlender.com to create a ticket. The ticket is used to schedule your upgrade and track the status of the upgrade process. You can obtain a ticket status update by clicking the View Ticket button in the ticket creation email or log into the PowerLender Support Portal.

Customer-Premised Systems

Customer-premised systems may be upgraded by your PowerLender administrator. The release can be obtained by contacting PowerLender Support.

Release Information

Instructions to upgrade to the new release and program change information are documented in the release notes. The release notes are posted to the Knowledge Base in the PowerLender Support Portal. The upgrade instructions are only useful for customer-premised systems. Program change information is useful to all users.

1.     The upgrade program no longer requires a password to initialize the installer.

2.     It is recommended that you evaluate the PowerLender release in a test environment (with your custom setup) before upgrading your live system.

Please contact PowerLender Support at 877.367.8111, if you have questions regarding the new release.

 The PowerLender Support Portal is available to all users. The portal allows users to check ticket statuses, access the Knowledge Base, and review posts in the Community forums.

https://support.powerlender.com/portal/