RemoteLender and Hosted
PowerLender Systems
Please send an upgrade request email to powerlendersupport@powerlender.com to create a ticket. The ticket is used to schedule your upgrade and
track the status of the upgrade process. You can obtain a ticket status update
by clicking the View Ticket button in the ticket creation email or log into the
PowerLender Support Portal.
Customer-Premised Systems
Customer-premised systems may be upgraded by your PowerLender
administrator. The patch can be obtained by contacting PowerLender Support.
Patch Information
Patch instructions and program change information are documented in the
release notes. The release notes are posted to the Knowledge Base in the
PowerLender Support Portal. The patch instructions are only useful for
customer-premised systems. Program change information is useful to all users.
1. This patch is cumulative for all 3.5
releases.
2. The patch program no longer requires a password to initialize the installer.
3. A database script should be run against the
PlLocal database to update the version displayed in Help | About. If you
neglect to run this script, PowerLender will operate normally, but will not
display the correct version number.
4. It is suggested that you evaluate the
PowerLender patch in a test environment (with your custom setup) before
patching your live system.
Please contact
PowerLender Support at 877.367.8111, if you have questions regarding the new
patch release.
The PowerLender Support Portal is available to all users. The portal
allows users to check ticket statuses, access the Knowledge Base, and review
posts in the Community forums.